Client Relations/Assistant

  1. COMPANY MISSION

Shakfeh Law LLC d/b/a Motiva Business Law are lawyers who help entrepreneurs protect their business, dreams, and future. We know that when business owners start their journey of business ownership, the journey has lasting impact on their families, self-esteem, and life journey. Having good business and legal advisors means the difference between a family having a great life or a life of struggle. Our goal is to help our business owner clients realize their dreams for a better future and life by being legally protected.

  1. ROLE SUMMARY 

(Position starts in January 2023)

The client relations manager/assistant will be responsible for answering calls, screening calls and scheduling consultations, following up with current and potential clients, and asking clients about their satisfaction with our firm. The assistant will also help with general administrative tasks such as ordering office supplies, calendar scheduling, and assisting the attorney with general tasks. This role reports to the managing attorney.

 

  1. MUST-HAVE SKILLS 
  • Good communicator, friendly, empathetic, people-friendly
  • Must be comfortable speaking on the phone
  • Must be proficient in word and generally adapt as excel
  • Must be tech-savvy, familiar with keyboard shortcuts
  • Must have general understanding of legal client relation software (CMS)
  • Must be good at following up and following through on tasks and information organization
  1. NICE TO HAVE SKILLS 

Experience in a law firm

  1. EXPERIENCE

Must have prior experience in customer service and dealt in a role that involved organization and task management. 

  1. PAY

 $18/hr to start with potential bonuses for good performance 

  1. TIME 

This role will be full-time, from 9am-5pm, Mondays through Friday. 

  1. LOCATION

 Oak Brook, Illinois and the role is in-person with the possibility of Fridays as WFH days. 

  1. WORKING CONDITIONS 

EA will be provided laptop and accessories and will be working at a reception desk.

 

  1. How to Apply

Email [email protected] with resume with subject “Assistant Application [Applicant’s last name]” Applicant may also provide a brief video introducing his or her self and why you are the best candidate for this job.